How to log a C3 Service Request / Call with COCT?
Pot holes in the road, street light out, drain covers missing, leaking water pipes, tree removal and cutting, illegal dumping and more. You can help, get involved!!
Below is a details step by step guide on how you can log a C3 Server Request
Logging a C3 service request with the City of Cape Town. Below is a easy guide that you can follow.
- Go to https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html
- Select Create Service Request

- Select what service
- Select Group First
- Then Select Service
- Click Step 2 to continue

- Enter in a description of the problem and as much information as possible
- Click on Step 3

- Enter in the Address where the issue is or closest location
- Click Step 4

- If you have any photo’s or images please upload them, save them to your computer and browse to the location that you saved them and upload
- Click Step 5

- Enter in your contact details and select your preferred feedback method
- Click on Review

- Check all the details are correct and then click on the Submit Button at the bottom of the page

- You will receive a reference number, please email any service requests that you have logged to
- Dave Bresler – freshairbreather@gmail.com
- Anna-Marie Vercueil – annamarie.vercueil@gmail.com
